Social support as a neglected e-learning motivator affecting trainee’s decisions of continuous intentions of usage

  • Cathy Weng National Taiwan University of Science and Technology
  • Chin-Chung Tsai Graduate Institute of Digital Learning and Education, National Taiwan University of Science &Technology
  • Apollo Weng Center for General Education, China University of Technology
Keywords: e-learning, corporate training, social support, continuous intention, learning satisfaction

Abstract

Drawing from the social influence theory and acknowledging that the others’ support within the work context affects employees’ learning, values, and behaviours, an alternative framework was proposed to explain employees’ learning satisfaction and future intention to participate in e-training programs in the current study. 578 survey data collected from employees of various corporations in Taiwan provide empirical support for our extended model. The results suggest that social support from peers and supervisors, a usually neglected factor, has significant effect on trainees’ learning satisfaction, while family support, an often neglected antecedent of e-learning choice, was surprisingly found to affect trainees’ continuous intentions to participate. Finally, the paper concludes with the importance of employees’ perceptions of social support in terms of organisational training. The impact of human resource management policies is also discussed.

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Author Biographies

Cathy Weng, National Taiwan University of Science and Technology

Assistant Professor

Graduate Institute of Digital Learning and Education

Chin-Chung Tsai, Graduate Institute of Digital Learning and Education, National Taiwan University of Science &Technology
Professor, Graduate Insitute of Digital Learning and Education, National Taiwan University of Science and Technology
Apollo Weng, Center for General Education, China University of Technology
Assitant Professor, Center for General Education, China University of Technology, Taipei, Taiwan.
Published
2015-04-10
How to Cite
Weng, C., Tsai, C.-C., & Weng, A. (2015). Social support as a neglected e-learning motivator affecting trainee’s decisions of continuous intentions of usage. Australasian Journal of Educational Technology, 31(2). https://doi.org/10.14742/ajet.1311